I was able-bodied until almost 18. A motorcycle accident changed that — and gave me something rare: I understand both worlds from the inside. For 25 years I have led people, built organisations, and fought for inclusion, nationally and internationally, grounded in a lived experience that goes deeper than any framework.
My work spans three connected areas — business leadership, disability inclusion, and community. They reinforce each other. The lived experience informs the consulting. The consulting shapes the community work. The community work grounds everything in what actually matters.
A growing portfolio of ventures — including Reportly, a civic technology platform built for Plymouth — alongside strategic consultancy and advisory work for organisations across sectors.
Explore the business group →Specialist consulting grounded in my own lived experience of disability. I work with organisations across the private, public, and third sectors to build cultures where disabled people genuinely belong — not just on paper.
Learn about consulting →City-wide community work across Plymouth — connecting people, championing voices that go unheard, and building partnerships between organisations, residents, and the statutory services that shape their lives.
See the community work →I was fully able-bodied until almost 18 years old. Then a motorcycle road traffic accident changed my life. I know what it feels like to move through the world without barriers — and I know what it feels like when those barriers suddenly appear. That transition, from one world to another, is not a footnote to my professional story. It is the foundation of it. It gives me a perspective that goes beyond theory, and it is why clients tell me that working with me feels genuinely different.
I have been in the room where decisions are made about disabled people — without disabled people present. I have experienced what it feels like when systems, workplaces, and communities are not built with you in mind. And I have spent 25 years working to change that, from the inside out.
Whether I am advising a board, designing an inclusion strategy, speaking at a national conference, or working alongside communities in Plymouth, the goal is always the same: real change, for real people, that actually lasts.
Delivered a whole-organisation inclusion audit, designed and delivered leadership training for all people managers, and co-produced a three-year disability inclusion strategy — resulting in measurable improvements in staff disclosure rates and a significant uplift in the employee wellbeing index.
Convened a coalition of disabled residents, community organisations, statutory services, and local authority partners — creating a sustained platform for disability advocacy that now directly shapes Plymouth's strategic planning and investment decisions.
Since 2001, I have led teams and organisations across the private, public, and third sectors — consistently building cultures where people feel valued, supported, and able to do their best work. Many of those I have managed have gone on to lead organisations themselves.
Founded and am building Reportly, a mobile application that empowers Plymouth residents to photograph and report local infrastructure issues directly to the council — putting civic participation in the hands of the people who live with the consequences of broken systems.
"Jon brings something that is genuinely rare: the strategic rigour of a seasoned business advisor combined with a depth of personal understanding that changes how you think about inclusion. He does not just consult — he transforms."
"Working with Jon was the most impactful investment we made in our culture last year. He challenged us, supported us, and held us accountable in equal measure. Our people noticed the difference — and so did our data."
"Jon's community work in Plymouth is unlike anything else in the city. He brings people together across divides that others have given up trying to bridge. He is someone Plymouth genuinely needs."
Whether you want to transform your organisation's approach to disability inclusion, book a speaker who will genuinely move your audience, or explore a partnership — I would love to hear from you.
I have spent 25 years building organisations, leading people, and fighting for a world that works for everyone. My lived experience of disability is not something I leave at the door — it is the lens through which I do everything.
I am a disability inclusion consultant, leadership advisor, community advocate, and founder — based in Plymouth, working nationally and internationally. I have been leading people and organisations since 2001, across the private, public, and third sectors, and in every role I have held, inclusion has been central to how I work.
I was fully able-bodied for almost 18 years of my life. Then a motorcycle road traffic accident changed everything. What followed was not just a physical transformation — it was a complete shift in how I experienced the world, how institutions responded to me, and what I discovered about the gap between how society presents itself to able-bodied people and how it actually functions for disabled people. That transition gave me something most disability inclusion consultants simply do not have: a clear, lived understanding of both sides.
I know what it feels like to move through the world without barriers. And I know what it feels like when those barriers appear — suddenly, unexpectedly, and in ways that no amount of preparation fully equips you for. That dual perspective sharpens everything I do: when I challenge an organisation's assumptions about inclusion, I am not theorising. I am drawing on a before and after that is personal, specific, and impossible to fake.
I am also deeply rooted in Plymouth. This city is my home, and the community work I do here — building coalitions, supporting residents, advocating for those whose voices go unheard — is not separate from my professional life. It is inseparable from it.
I began managing people in 2001 — and from day one, I cared about doing it well. Not just hitting targets, but understanding what made each person in my team tick, what got in their way, and how to create an environment where they could genuinely thrive.
Over 25 years I have held senior roles across the private, public, and third sectors — gaining a breadth of perspective that informs everything I do. I know how different organisations work, what their cultures look like from the inside, and where the barriers to genuine inclusion most commonly sit.
I became disabled at almost 18 following a motorcycle road traffic accident — having lived my entire previous life as a fully able-bodied person. That transition, from one world to the other, is the foundation of my disability inclusion work. I know what both feel like from the inside. I began advocating within organisations I worked in, then began consulting externally — working with boards, leadership teams, and HR functions to create strategies that go beyond compliance and generate genuine cultural change.
Alongside my professional work, I have been an active community leader in Plymouth — building coalitions, supporting residents, and ensuring that disability advocacy is embedded in the city's strategic planning. In parallel, I am building Reportly, a civic technology platform that puts community voice at the heart of local democracy.
I will always tell you the truth — about where your organisation is, what is holding it back, and what it will take to change. That honesty is only valuable when it is delivered with care and genuine support for the journey ahead.
I believe disability inclusion is not a nice-to-have or a reputational exercise. It is core infrastructure — for how organisations attract talent, retain people, serve communities, and sustain themselves over time.
Twenty-five years of managing people has taught me that the best leaders understand their people as human beings first. That understanding is not soft — it is the foundation of every high-performing team I have ever been part of or advised.
"Jon is one of the most credible voices on disability inclusion I have encountered — because he is not speaking from a textbook. He is speaking from his life. That changes everything about how people receive the message."
"His ability to hold both the strategic and the deeply human simultaneously is extraordinary. He has changed how our entire leadership team thinks about what inclusion actually means."
"I have worked with a lot of consultants over the years. Jon is one of the very few who makes you feel, genuinely, that he is on your side — and who delivers results that prove it."
Whether you are interested in consulting, speaking, partnership, or simply want to explore how I might be able to help — I would love to hear from you.
My business work spans strategic consultancy, executive advisory, and the development of ventures that put people and community at their centre. Everything I build is shaped by the same conviction: that commercial success and genuine social purpose are not in tension — they are multipliers of each other.
Reportly is a mobile application built for Plymouth that empowers residents to photograph and report local infrastructure issues — potholes, broken street furniture, fly-tipping, safety hazards — directly and easily. It exists because too many people feel that their concerns about the places they live are invisible to the people with the power to fix them. Reportly changes that. It puts civic participation in the hands of the people who live with the consequences, and gives communities a direct, accessible channel to the services responsible for their environment.
Built on modern mobile technology, Reportly is designed to be simple enough for anyone to use — including people with disabilities — and structured to generate the data and accountability trails that make local authority responses more likely. It is civic technology with community at its heart.
My consulting practice works with organisations across the private, public, and third sectors on disability inclusion strategy, leadership development, people management, and organisational culture. Every engagement is tailored — there are no off-the-shelf frameworks here. I work with your people, in your context, to create strategies and changes that are genuinely yours.
I work nationally and internationally, with clients ranging from NHS Trusts and local authorities to professional services firms and national charities. The thread that runs through every piece of work is the same: real change, grounded in lived experience, with outcomes that endure.
Working with boards and leadership teams on strategic direction — particularly around people, culture, purpose, and the intersection of commercial performance and social impact.
Retained advisory for senior leaders navigating complex organisational challenges — a trusted, confidential thinking partner with 25 years of cross-sector experience.
Bespoke leadership development for senior teams — drawing on 25 years of leading people across sectors, and grounded in the conviction that the best leaders understand people first.
Experienced interim executive support for organisations at critical junctures — whether navigating change, transition, or the need for specialist leadership capacity.
Building cross-sector partnerships aligned to shared purpose and mutual value — connecting organisations across the private, public, and third sectors around common goals.
Advisory for local authorities, housing associations, and community organisations on the design and deployment of digital tools that genuinely serve communities.
Provided sustained executive advisory over 18 months to the CEO and board of a regional third sector organisation as they navigated a significant restructure, funding transition, and leadership change. The advisory covered strategy, governance, communications, people management, and stakeholder relations.
Co-designed and delivered a bespoke leadership development programme for a cohort of 24 senior managers at a national professional services firm — focused on inclusive leadership, disability confidence, and psychological safety. The programme combined workshops, individual coaching, and peer learning.
If you are looking for strategic advisory, executive support, or want to explore a partnership — I would love to talk.
I am a disability inclusion consultant with something most consultants do not have: lived experience of both worlds. I was fully able-bodied until almost 18, when a motorcycle accident changed my life. That means I understand disability inclusion not from theory, but from the inside — and from both sides of the line that so many organisations do not even know exists.
I lived as a fully able-bodied person for almost 18 years. Then a motorcycle road traffic accident changed everything. That transition gave me something genuinely rare: a clear, personal understanding of what it is like to move through the world without barriers — and then what it is like when those barriers suddenly appear. I have navigated the workplaces, systems, and processes that your organisation may have built, and I know from lived experience exactly where they fail, and why.
When I talk to your leadership team about disability inclusion, I am not reading from a script or citing someone else's research. I am speaking from a life — a before and an after that is mine. Most disability inclusion consultants have one perspective. I have two. That changes how people listen, how they engage, and — critically — how they act once I have left the room.
My approach goes beyond compliance. I work with organisations that want to build genuinely inclusive cultures — not just achieve Disability Confident accreditation, though we can do that too. The goal is always systemic, sustainable change: embedded in leadership behaviours, reflected in policy, and felt by every disabled person who works in or interacts with your organisation.
Book a consultationA comprehensive, honest review of where your organisation currently stands on disability inclusion — covering culture, policy, practice, physical and digital accessibility, and employee experience.
Co-producing a disability inclusion strategy with your leadership team — one that is genuinely yours, evidence-based, realistic, and aligned to your organisation's wider purpose and goals.
Bespoke training for leaders and managers — building the confidence, knowledge, and practical skills to support disabled team members effectively and create genuinely inclusive environments.
Retained advisory support — a trusted, confidential partner as your inclusion journey develops. Available for strategic review, policy sign-off, issue navigation, and ongoing accountability.
Expert review of HR, access, and inclusion-related policies — ensuring legal compliance under the Equality Act 2010, alignment with best practice, and genuine usefulness for your people.
Speaking at your internal staff events, leadership away days, and disability awareness campaigns — bringing lived experience, strategic insight, and genuine energy to your team.
Engaged to lead a comprehensive disability inclusion transformation for a 400-person organisation in the professional services sector. Delivered a full inclusion audit, designed a three-year strategy, provided individual coaching to all senior leaders, and delivered training to all 40 people managers. Monitored progress quarterly over two years.
Co-produced a comprehensive disability inclusion framework for an NHS Trust operating across six sites — embedding new policies on reasonable adjustments, disclosure, and accessible recruitment, alongside a leadership training programme and an ongoing advisory retainer.
Commissioned to review and rewrite the disability and accessibility policies of a national charity following a significant organisational review. Identified gaps in legal compliance and alignment with current best practice, and produced a full suite of revised policies, guidance documents, and implementation support materials.
Invited to sit on an advisory panel informing disability strategy across a local authority area — contributing lived experience alongside strategic expertise to a process that shaped commissioning decisions, planning frameworks, and public communications over a two-year period.
"The most impactful piece of organisational development work we have undertaken in a decade. Jon does not just consult — he changes how you see your own organisation. And then he helps you change it."
"Jon's lived experience combined with his strategic acuity is extraordinarily powerful. He got to the heart of where we were failing our disabled colleagues faster than any audit or survey ever could — and gave us a clear, honest, achievable path forward."
"We have worked with inclusion consultants before. Jon is genuinely different. He holds us accountable, challenges us with evidence, and does it all with a warmth and humanity that makes people want to change — not just feel obliged to."
Every engagement starts with a conversation. There is no obligation and no sales pitch — just an honest discussion about where you are and whether I can help.
Plymouth is my home. My community work is not a professional add-on — it is what I do because I genuinely care about this city, its people, and whether it works for everyone who lives here, not just those it was built for.
City-wide community work is the most grounding thing I do. It keeps me honest about what inclusion actually means in practice — not in boardrooms, but in people's everyday lives. It keeps me connected to what disabled people, young people, and people in marginalised communities actually experience when they interact with systems, services, and institutions.
That connection feeds directly into my consulting and advisory work. When I sit in front of a board and talk about why their inclusion strategy is not working, I am not just drawing on frameworks and data. I am drawing on what I hear from people in Plymouth who live with the gap between what organisations promise and what they actually deliver.
Plymouth is a city with extraordinary people, deep community spirit, and genuine resilience. It also has significant inequalities, pockets of entrenched disadvantage, and communities who feel unheard by the institutions that are supposed to serve them. My community work is about bridging that gap — and building the kind of city where everyone genuinely belongs.
Convened and helped build a coalition of disabled Plymouth residents, disability organisations, community groups, and statutory partners — creating a sustained, representative platform for disability advocacy at city level. The coalition now engages directly with Plymouth City Council, NHS Plymouth, and other statutory bodies on decisions that affect disabled residents' lives.
Co-founded and help sustain a mentorship and peer-support network for young people in Plymouth — particularly those from backgrounds of disadvantage or disability — connecting them with experienced professionals, developing their leadership skills, and creating pathways into education, employment, and civic life.
Founded Reportly, a mobile application that empowers Plymouth residents to report local infrastructure issues directly and accessibly. Designed from the ground up with accessibility at its core — because the people most affected by broken pavements, poor lighting, and inaccessible public spaces are often the people with the least ability to navigate complicated reporting systems.
Active in building and sustaining cross-sector alliances across Plymouth — connecting the voluntary, community, and social enterprise (VCSE) sector with statutory services, housing associations, NHS partners, and local business. The goal: shared outcomes, reduced duplication, and a more coordinated response to the city's most pressing social challenges.
"Jon does not come into communities to fix them — he comes in to listen, to connect, and to amplify what is already there. That approach is rarer than it should be, and it is why people trust him."
"The disability advocacy work Jon has helped build in Plymouth has changed what is possible for disabled residents here. We have a seat at the table in places we never had before — and that is in large part down to him."
"I have watched Jon work with young people who had written themselves off. He sees potential where others see problems — and he backs it with practical support, time, and genuine belief."
Whether you are an organisation looking to partner, a young person looking for support, or someone who simply wants to connect — please get in touch.
I speak from lived experience, backed by 25 years of leadership across every sector. Audiences do not just find my talks interesting — they tell me those talks changed how they think, and more importantly, what they do.
I speak about disability inclusion, leadership, community, and people management from direct personal and professional experience — not from a research brief or a slide deck prepared by someone else. The lived experience of disability that sits at the centre of my professional identity means that when I speak about what inclusion really feels like, people in the room — disabled and non-disabled alike — recognise the truth of it.
I have spoken at national conferences, internal leadership events, panels, and community forums across the UK and internationally. I adapt to every audience — whether that is 400 delegates at a national HR conference, a senior leadership team of eight, or a community room in Plymouth. What does not change is the authenticity, the evidence, and the challenge I bring.
The keynote that anchors everything else. Jon grew up fully able-bodied and became disabled at almost 18 following a motorcycle RTA. That dual perspective — knowing both sides from the inside — is the foundation of a talk that is personal, powerful, and strategically rigorous. Audiences do not just hear about inclusion. They understand it.
Jon became disabled at almost 18 after a motorcycle accident — having lived his whole life as an able-bodied person. That transition, and the leadership journey that followed, is the basis of a talk about how adversity, disability, and unexpected life change can become sources of extraordinary leadership insight, empathy, and resilience.
A frank, practical, and deeply human account of what great people management looks like — drawing on 25 years of leading teams across every sector, and grounded in the conviction that understanding people is always the foundation.
Why so many organisations have good disability policies but poor inclusion outcomes — and the specific shifts in leadership, culture, and practice that close the gap between intention and reality.
How genuine community connection — not corporate social responsibility, but real, rooted engagement — is one of the most powerful and underused strategic assets available to any organisation or leader.
Every organisation and audience is different. I am happy to develop bespoke content for your specific event, sector, theme, or challenge. Get in touch to discuss.
"Jon held a room of 350 senior HR professionals in complete silence for 40 minutes — and when he finished, half of them were in tears and the other half were already reaching for their phones to send emails to their teams. That is what genuine impact sounds like."
"I have sat through hundreds of keynotes on inclusion. Jon's was the first one where I left the room thinking not 'that was interesting' but 'I need to go back to work and change something today.' That is a genuinely rare quality in a speaker."
"We booked Jon for our disability awareness week expecting a good talk. What we got was an organisation-wide conversation that is still going six months later. The ripple effect has been remarkable."
All speaking enquiries are handled personally. I do not work through a speakers' agency — which means you deal directly with me from the first conversation. Fees are available on request and vary depending on the format, geography, and nature of the event.
Get in touch to discuss your event, availability, and how I can make your audience think, feel, and act differently.
I write because I have things to say — about disability inclusion, people management, leadership, and the communities and organisations I work with. This is where I say them. Honestly, directly, and always grounded in real experience.
There is a persistent idea that disclosing disability in professional contexts is a risk. I want to argue the opposite — and explain why lived experience is not a caveat to expertise, but a form of it.
I have managed people in some form since 2001. Here is what decades of that experience has actually taught me — the things no leadership course will tell you, and the things that make the difference between a team that functions and one that flourishes.
Disability Confident accreditation matters. But I have worked with too many organisations that achieved the badge and then stopped. Here is what the scheme gets right, what it misses, and what genuine disability confidence actually requires.
It was not strategic intelligence, communication ability, or technical expertise. It was something simpler, rarer, and more powerful. And it is almost never taught on leadership programmes.
Plymouth has extraordinary people, deep community roots, and a resilience that most cities would envy. It also has structural challenges that are holding it back. I care deeply about this city — and I want to talk honestly about both sides of that story.
Every civic technology tool I had ever seen was designed for people who were already confident navigating digital systems. Reportly was built from the opposite starting point: what would this look like if we designed it for the people who most need it to work?
New articles, insights, and resources — delivered no more than twice a month. No fluff, no padding. Just honest thinking on the things that matter.
Every enquiry comes directly to me. I do not have a team of account managers or an automated funnel — you will hear from Jon Hill personally, usually within two working days. There is no obligation, no sales pitch, and no minimum commitment. Just an honest conversation about whether and how I can help.
Tell me a little about what you are looking for and I will come back to you with an honest response about whether — and how — I can help.